IMPORTANT:  TarrBeauty  does not issue refunds   for the original shipping charges.

Our Quality Promise
We strive to work with the best designers who offer quality products at affordable prices. We thoroughly inspect all items when we receive them, but sometimes we miss something. If you believe you've received a damaged or defective item, please do not hesitate to reach out to us via email (info@tarrbeauty.com) so we can take care of it. We want you to love everything you purchase from us and we will work with you to make it right!

Online Order Return Policy
Effective 11/1/2020, returns are valid for store credit only. Refunds will not be issued. Returns and exchanges must be made within 14 days of you receiving your order. If you are unsure of your size, please reach out to us via email (info@tarrbeauty.com) BEFORE placing your online order to avoid the need to return or exchange styles or use the sizing guide. Customers are responsible for paying return shipping for any returned or exchanged items. All jewelry, personal items, and any styles marked FINAL SALE cannot be returned or exchanged.

 

All sales items are considered Final Sale and cannot be returned for refund.

 

With limited exceptions, we do not provide prepaid return labels; you are responsible for covering shipping costs to return.

 

Please be sure to send us your item(s) back in full accordance with our Return Policy:

 

• Items must be sent back within 14 days of the delivery date. 
• Items must be unworn, unwashed, and have original tags attached. Shoes must be unworn, show no signs of wear, and returned in their original packaging.
• Items must be free of stains, makeup, deodorant, or wear.
• Bodysuits, swimwear, undergarments, beauty products, cosmetics, and accessories are non-returnable.
• All returns must include an order packing slip that clearly indicates which items are being returned or your return may experience issues in processing.
• All returns are refunded via store credit.
• We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
• Returns are processed within 5-7 business days after your item(s) are delivered to us.
• Damaged, defective, or incorrect itemsmust be reported within 7 days of delivery. 

Returned-to-Sender & Refused Packages

• This can happen if (1) an address is invalid or missing information, (2) the carrier is unable to deliver your package, or (3) the order is refused by the customer at time of delivery.
• Returned-to-Sender or Refused packages will be restocked and you will be issued a refund in the original form of payment  minus the initial shipping charge.
• We are unable to make changes to orders once they have been placed in our system. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.
• We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.

Reserved Rights Regarding Returns

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

• An irregular or excessive returns history indicative of "wardrobing;"
• An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
• Potential fraudulent or criminal activity. Similarly, we reserve the right to refuse service to any customer or entity, due to similar actions as noted above.

Damaged/Defective/Incorrect Items

Should you receive a damaged, defective, or incorrect item, contact our Customer Care team via the email@ info@tarrbeauty.com  Once we receive your request, we will be in contact with you to address and resolve the issue.

 

Mail your return items to our Returns Department at the address stated below:

 

TarrBeauty

44679 Endicott Dr

Unit 415

Ashburn, VA 20147

 

Depending on the shipping method and carrier selected, your return package may take several weeks to reach us if returning from an international location. Please allow 5-7 business days to process your return once it is delivered to our Returns Dept. Once your return is fully processed, we will issue you a refund based on the form of payment.

 

Helpful Hint: TarBeauty is not responsible for returns until they reach our Returns Dept , VA. Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, TarrBeauty will not issue refund for your returns.